Last updated: 12 November 2026
Scope and contact
This policy explains how personal data is handled when you visit the ArtHTek Company website, use our contact form, enquire by telephone or email, or send a job application by email.
Our website provides information about industrial automation, GPS Time Server, PLC diagnostics and system integration. For privacy questions or requests, email art@arttek.com.tw or call +886 7 792 1184. Address: No. 308-1, Zhong’an Rd., Xiaogang Dist., Kaohsiung City, Taiwan.
Data we receive
Our contact form asks for a contact name, company name, telephone number, email address and your enquiry. Please do not include identity document numbers, payment details, health information or sensitive information unrelated to your request.
If you apply by email, we receive the CV and contact details you choose to send. When you browse the site or load an external form, hosting and service providers may record IP addresses, browser and device information, access times and request logs.
How data is used
Contact details and enquiries are used to respond to requests, discuss products and technical requirements, prepare quotations, arrange pre-contract communications and provide subsequent services. Application information is used for recruitment communications and role assessment. Technical records support website operation, security, troubleshooting and abuse prevention.
Depending on the circumstances, processing is based on responding to your request, taking steps before a contract, performing a contract, applicable legal obligations, your consent or legitimate interests in website security. Where consent is required, it will be requested separately; merely reading this policy is not consent.
Providers and international processing
Our contact form uses Jotform. Displaying, submitting and storing form responses may involve Jotform and its infrastructure providers. Website hosting and email providers may also process relevant information as needed to provide their services.
This website is operated from Taiwan. Providers may process information in other countries; the actual locations and arrangements depend on the services and account settings in use. See the Jotform Privacy Policy for its practices. Any safeguards required by applicable international-transfer rules must be applied accordingly.
Retention and protection
Retention depends on the time needed for the relevant enquiry, service, recruitment or security purpose, applicable legal retention duties and dispute-handling requirements. Please contact us about the retention of specific information.
Access restrictions and appropriate protection are applied according to the information and processing involved. Internet transmission and storage carry risks; please do not send confidential credentials or unnecessary sensitive information through the general enquiry form.
Your choices and rights
Depending on applicable law, you may request access, copies, correction, completion, deletion or cessation of particular processing. Where processing relies on consent, you may withdraw it without affecting processing lawfully carried out before withdrawal. Requests may be subject to legal retention obligations or other lawful restrictions.
Where EEA, UK or other relevant data protection laws apply, you may also have rights to portability, restriction, objection and a complaint to your local supervisory authority. Use the contact details in this policy to make a request; identity verification may be needed to protect your information.
Policy updates
This policy may change as website functions and data practices change. The update date is shown on this page. External websites and services have their own privacy practices, which you should review before use.